Frequently Asked Questions

1. What is Rêve En Vert?

 

• Rêve En Vert is a platform that specializes in conscious solutions for modern living.  Rêve En Vert exists to help individuals learn more about how to live consciously in the modern world through topics such as wellness, parenting, beauty and home. We also offer sustainable retail items.

• We specialize in offering our community thoughtful solutions to modern problems. Whether that be issues around health and well-being, food, what to buy that is non-toxic, or even thoughtful parenting tips. Our team practices the rituals we recommend, and uses the products we sell personally to make sure we are offering the best possible advice to people looking to live well and in harmony with nature.

• What We serve consumers and individuals who are looking to make a positive impact in their lives and in the wider world by making more thoughtful choices.

• Rêve En Vert is different from other platforms in that everything we recommend is practiced by a dedicated group of real humans who are living sustainably and thoughtfully.

2. What Does Rêve En Vert Offer?

 

• What services does Rêve En Vert provide? Rêve En Vert offers our community editorial content, podcast conversations with our co-founder Cora Hilts and product recommendations all revolving around ethical living and sustainable products.

• What problems does Rêve En Vert solve? Rêve En Vert solves the problem of wanting to easily find more ways to live consciously. We offer simple, tried and test solutions to everything from your daily beauty routine to cooking healthy meals.

• How does Rêve En Vert work? You can engage with Rêve En Vert via our website, instagram, newsletter, pinterest and REV On Air podcast.

• What are the benefits of using Rêve En Vert? The benefit of using the Rêve En Vert platform is easy access to reliable information on sustainable living.

 

3. Rêve En Vert’s Credentials

• Rêve En Vert has been in business for over ten years and offers a wide array of experience and knowledge on sustainable living and ethical products.

• Cora Hilts co-founded Rêve En Vert with Natasha Tucker in 2013 and has been the CEO ever since.

• Rêve En Vert was founded in London, UK but now has offices in the United States.

• Cora Hilts and Natasha Tucker were awarded the prestigious Forbes 30 Under 3o Award upon founding Rêve En Vert for their foresight of how much the sustainable retail market would be worth.

• If you have any more questions, please contact info@revenvert.com and we are more than happy to provide further details!

In A Crowded Digital Space, How is Rêve En Vert Different?

• Rêve En Vert is different from other platforms in the industry as we are a company that relies on personal experiences to create all of our content and retail recommendations. Our team members are based in London, Sussex, Maine and Los Angeles and are passionate about living seasonally and sustainably in their respective regions.

• Rêve En Vert is the best platform for obtaining information on non-toxic living and ethical living.

• Rêve En Vert is unique in that we are able to offer our audience the benefit of trust – there is no product we recommend that we don’t use ourselves, no conversation we bring out that has not been and personally, and we do not offer advice expect from our own lived experiences.

6. Data, Privacy, and Safety FAQs

• How do you handle customer data? Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation For more information, please read our privacy policy in full.

 

7. Meta / Context FAQs

• Where can I find your press or media resources? To inquire about Rêve En Vert press or media, reach out to info@revenvert.com!

• Read what press is saying about us in Vogue, Vanity Fair and Forbes!

Extras!

 

WHAT PAYMENT METHODS DOES Rêve En Vert ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?

We accept Visa, MasterCard and American Express credit and debit cards. You can also choose to pay with PayPal. All payments are processed through a secure checkout system provided by Stripe.  We also accept payments through Clearpay, which allows you to pay in instalments.

 

HOW CAN I TRACK MY ORDER?

Once your order has been dispatched, you will receive an email containing your air waybill number to track your package. This will come directly from DHL or UPS Carbon Neutral Shipping.

 

CAN I RETURN LINGERIE AND SWIMWEAR?

 

We do not accept returns on panties, but bras can be return within 3o days. With swimwear, it can be returned as long as all protective labels are still in place.

 

WHY ARE SOME ITEMS MARKED AS FINAL SALE?

During our sale clearance, products are final sale and cannot be returned or exchanged.

 

WHY ARE SOME ITEMS UNABLE TO BE SHIPPED TO DIFFERENT COUNTRIES?

This applies to fragrance, nail polish and aerosols due to transport restrictions. It should say on each item if unable to be shipped outside of the U.K.