TERMS & CONDITIONS

These terms & conditions apply to the use of and orders placed on the www.revenvert.com website. By placing an order with Rêve En Vert you will be deemed to have read, understood and agreed to these terms and conditions.

 

Every care has been taken to ensure that descriptions, measurements, colours and prices are correct.

 

We reserve the right to amend prices in the event of a change in VAT. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.

 

Orders can be processed directly though this web site. rêve en vert processes card payments securely via a third party payment system called sagepay. All transactions are processed using a secure server. rêve en vert does not hold any customer card details and we will never pass your details on to anyone.

 

All items are offered subject to availability at time of ordering. However, should an item be out of stock there may be short delays in delivery and we will notify you immediately. Rêve en vert will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident.

 

Upon placement of an order the customer will receive an email receipt as confirmation of the purchase. This email receipt is not the same as a contract. rêve en vert reserves the right to cancel orders at any time due to insufficient stock, an inability to authorize a payment, suspicion of fraudulent intent, discovery of an incorrectly priced item, or any other reason deemed appropriate by rêve en vert. As such, rêve en vert reserves the right to decline or cancel any orders that fit within these parameters. If the purchase has already been charged to the customer’s credit card, rêve en vert  will issue a refund to the account in the same amount as the incorrect price. rêve en vert  reserves the right to change any of the information found on this site and the services and products described therein at anytime and without notice.

 

We can offer warranty on items within the first 6 months of purchase only, and will work with the relevant designer to try and replace or repair your item should anything happen to it. We do not offer warranties on Archive Sale items unfortunately as these lines have been discounted from Rêve En Vert. Please note past 6 months we unfortunately cannot offer warranties of products bought from Rêve En Vert.

 

PAYMENT

PayPal, Clear Pay and all major credit/debit cards accepted. Personal cheques and money orders cannot be accepted.

 

BREXIT

We are still very happily shipping to Europe with the same service as before, though now customs and VAT will be incurred.

You may be required to provide additional information to DHL/UPS when your order arrives. This varies per country/region and will be updated regularly. We suggest checking with your local country’s latest import fee rules before placing an order as we are unable to calculate exact customs fees due to the changing nature of this!

 

TERMS FOR OUR SUSANNE KAUFMANN INSTAGRAM GIVEAWAY

 

The Rêve En Vert x Susanne Kaufmann Giveaway in conjunction with the Susanne Kaufmann podcast episode of REV On Air. 

The current conditions of participation are as follows:

The organizer of this competition is Rêve En Vert together with Susanne Kaufmann Kosmetik GmbH. Responsible for contents according to. § 55 II RStV Rêve En Vert together with Susanne Kaufmann Kosmetik GmbH.

The payment of a deposit is not possible, likewise a change of the profit is excluded. The profit is not transferable.

Participation is via Instagram. To enter, you will listen to the Sustanne Kaufmann podcast, and let us know what your favorite point was within the episode and comment on the Rêve En Vert post to let us know what that was. To have an extra entry please share the competition on your instagram story. Winner will be chosen at random.  

The winner will be contacted on Instagram via direct message by Rêve En Vert on May 31st 2021. 

There will be one winner only. 

The winner will be selected at random. 

The prize is a £100 gift card from Rêve En Vert together with a Balancing Room Diffuser 250ml, Cleansing Gel 250ml and Cleansing Gel Refill 250ml from Susanne Kaufmann Kosmetik.

The legal procedure is impossible. By participating in the competition, the participant recognizes these conditions of participation. Should any of these conditions be invalid, the validity of the other conditions of participation and implementation shall remain unaffected.

The winners will be determined by May 31st, 2021 according to the random principle and informed by direct message or reply to his/hers comment at the relevant post by @revenvert. The winner has to report to @revenvert within 48 hours after notification on Instagram via direct message and inform his/her address for sending the prize. If the winner does not register within this period, the prize expires.

The prize will be sent within 14 days.

Please note that entrants need to be based in one of the following countries to enter: Germany, Austria, Switzerland, United Kingdom, France, Italy, Liechtenstein, Belgium, Luxemburg, Netherlands, Spain, Portugal and Czechia. 

The Rêve En Vert gift card is applicable to all products excluding those within the beauty category. @revenvert will only use the address data to send the prize. All data will be deleted no later than 30 days after the end of the raffle. No data will be passed on to Susanne Kaufmann Kosmetik GmbH or third parties. The participants are entitled to legal information, changes and revocations.

If a participant violates these conditions of participation, Susanne Kaufmann Kosmetik GmbH reserves the right to exclude this participant from the competition. People who use illegal tools (e.g. hackers, viruses, trojans, etc.) or other forms of manipulation are also excluded. Anyone who takes part in a game (with their knowledge or without their knowledge) can be excluded from the giveaway. In addition, the participation is not possible via profit-playing clubs, automated services and above all through a professional competition service. In case of a breach of these terms and conditions of participation, profits may also be recognized and reclaimed at a later date.

Susanne Kaufmann Kosmetik GmbH also reserves the right to amend these terms and conditions and to terminate the contest without notice and without giving reasons. Susanne Kaufmann Kosmetik GmbH makes use of this possibility in particular if, for technical reasons or for legal reasons, it is not possible to ensure proper performance of the contest.

This contest is in no way linked to Instagram/Facebook and is not sponsored, supported or organized in any way by Instagram/Facebook. Instagram/Facebook is exempt from any claims for damages which may arise during the performance of this competition. All questions, comments or complaints about the competition are not to be directed to Instagram/Facebook, but directly to Susanne Kaufmann Kosmetik GmbH.

Rêve En Vert is at your disposal under customerservice@revenvert.com if you have any questions about the competition.

We wish you good luck!